Help
Frequently asked questions
Will it fit my shower?
Yes — it uses the universal half-inch thread found on standard UK and EU shower hoses. Unscrew your shower head, twist the filter on between hose and shower head, and you're done. No tools, around 30 seconds.
How long does a filter last?
For a busy family of four, around 30–60 days — longer for smaller households. Our labels are transparent on purpose, so you can watch the Korean skincare inside slowly run out and know exactly when to replace the filter. Subscribers get replacements delivered right on schedule, at 15% off.
Does it affect water pressure?
No noticeable difference for standard systems — the cartridge is designed for full-flow showering.
What does it actually remove?
The multi-stage cartridge helps reduce chlorine and captures visible rust particles from older pipework. We keep claims honest: it's water care, not a medical device.
Is the scent overpowering?
Not at all. The aroma releases gently with warm water — noticeable while you shower, gone when you towel off. Think nice hotel, not perfume counter.
Can I recycle the used filter?
Yes. Just rinse it and place it in household recycling — it says "please recycle me" on the label for a reason. No need to take it apart.
What if I don't love it?
You're covered by a 30-day money-back guarantee. Email us and we'll sort the return — no questions, no forms in triplicate.
How do subscriptions work?
Choose "Subscribe & Save" on any filter and a fresh one arrives every 45 days at 15% off. Skip a delivery, change scent, or cancel anytime from your account.