Refund Policy
30-day money-back guarantee
Every order is covered by a 30-day money-back guarantee. If you are not happy with your purchase for any reason, contact us within 30 days of delivery and we will refund you in full — no questions asked.
How to request a refund
Email contact@thedailyspa.com with your order number. We will confirm the return address and process your refund to your original payment method within 5 working days of receiving the item.
Pre-orders
You can cancel a pre-order at any time before it ships for an immediate full refund. Once your order has shipped, the standard 30-day guarantee applies from the day of delivery.
Faulty items
If anything arrives damaged or develops a fault, we will replace it or refund you in full, including any return postage.